Liquidate LLCs, LPs, and other alternative assets held in your Entrust account.
If you hold an alternative asset (such as a private company, LLC, or limited partnership) within your Entrust account and are ready to sell or liquidate it, the process can vary slightly depending on the status of the funds and the role of the investment provider.
In this article, we will walk you through a step-by-step process to liquidate an alternative asset in your Entrust account.
After logging in to the Entrust Client Portal, locate the Quick Links box and click Sell Asset. Select your account and the asset you’re selling and click Next. A new tab will open with the Sell Direction Letter form.
There are three common alternative asset sale scenarios. Determine which one applies to your situation:
If the investment (e.g., “ABC LLC”) has already sent funds but Entrust hasn’t yet deposited them, complete the Sell Direction Letter and email it to cashmanagement@theentrustgroup.com.
If the investment provider requires paperwork from Entrust before releasing funds, complete the form and email it to alternativeassets@theentrustgroup.com.
If the final funds have already been deposited but the asset is still showing in your account, complete the form and send it to cashmanagement@theentrustgroup.com.
Be sure to include a note in the body of the email (or a cover letter if faxing/mailing) that says: "Liquidation funds already received on [DATE] but were incorrectly categorized as income. Please recategorize these funds as proceeds from liquidation and remove asset.”
Here's a step-by-step process to complete the Sell Direction Letter:
Section 1: Account Holder Information
Enter your first and last name (do not include Entrust’s legal title prefix).
Add your Entrust account number.
Choose your account type (e.g., Traditional IRA, Roth IRA, SEP IRA).
Provide your email address and phone number.
Section 2: Investment & Payer Info
Enter the name of the investment (e.g., “ABC LLC”).
Add payor information (the entity that sent or will send funds).
Indicate how the funds will be sent: wire, check, or other.
Check the box if Entrust needs to send a formal liquidation request to the investment provider.
Section 3: Type of Sale
Choose either:
Full Sale – Entire asset is sold and removed from account (only one residual payment is allowed afterward).
Partial Sale – Only part of the asset is sold; asset remains in account.
Enter the approximate amount expected from the sale. For partial sales, include:
Remaining asset value
Remaining shares or units (if applicable)
Note: If funds were already received and deposited, you can simply write: “Last funds already received. Please remove asset.”
A $95 asset sale fee applies. You can pay using:
Cash balance in your IRA
A credit/debit card already on file (just enter the last four digits of the card)
A new credit card by filling out all required credit card information on the form
Sign and date the form. Submit via email, fax, or mail. Scanned or e-signed copies are acceptable, though e-signed copies must also provide a certificate of completion.
If your investment provider needs banking details to send funds to Entrust, here's how to send funds to Entrust:
After logging in to the Entrust Client Portal, scroll to the Quick Links box. Click Delivery Instructions to view and download Entrust’s wire and check instructions.
Entrust will review your Sell Direction Letter within three to five business days and process the transaction accordingly. If anything is missing or unclear, we will contact you directly.
Need help? Hit the Contact Client Services button below. We'll be happy to assist you.