Sell an Alternative Asset

Liquidate LLCs, LPs, and other alternative assets held in your Entrust account.

If you hold an alternative asset (such as a private company, LLC, or limited partnership) within your Entrust account and are ready to sell or liquidate it, the process can vary slightly depending on the status of the funds and the role of the investment provider.

In this article, we will walk you through a step-by-step process to liquidate an alternative asset in your Entrust account.

Step 1: Log In and Begin the Sale Process

After logging in to the Entrust Client Portal, locate the Quick Links box and click Sell Asset. Select your account and the asset you’re selling and click Next. A new tab will open with the Sell Direction Letter form.

Step 2: Understand Your Sale Scenario

There are three common alternative asset sale scenarios. Determine which one applies to your situation:

Scenario 1: Funds Received but Not Deposited Yet

If the investment (e.g., “ABC LLC”) has already sent funds but Entrust hasn’t yet deposited them, complete the Sell Direction Letter and email it to cashmanagement@theentrustgroup.com.

Scenario 2: Investment Requires Entrust to Submit Paperwork

If the investment provider requires paperwork from Entrust before releasing funds, complete the form and email it to alternativeassets@theentrustgroup.com.

Scenario 3: Funds Received & Deposited as Income (Asset Still Active in Account)

If the final funds have already been deposited but the asset is still showing in your account, complete the form and send it to cashmanagement@theentrustgroup.com.

Be sure to include a note in the body of the email (or a cover letter if faxing/mailing) that says: "Liquidation funds already received on [DATE] but were incorrectly categorized as income. Please recategorize these funds as proceeds from liquidation and remove asset.”

Step 3: Complete the Sell Direction Form

Here's a step-by-step process to complete the Sell Direction Letter:

Section 1: Account Holder Information

• Enter your first and last name (do not include Entrust’s legal title prefix).

• Add your Entrust account number.

• Choose your account type (e.g., Traditional IRA, Roth IRA, SEP IRA).

• Provide your email address and phone number.

Section 2: Investment & Payer Info

• Enter the name of the investment (e.g., “ABC LLC”).

• Add payor information (the entity that sent or will send funds).

  • If unknown, refer to your original investment paperwork.

• Indicate how the funds will be sent: wire, check, or other.

• Check the box if Entrust needs to send a formal liquidation request to the investment provider.

Section 3: Type of Sale

Choose either:

• Full Sale – Entire asset is sold and removed from account (only one residual payment is allowed afterward).

• Partial Sale – Only part of the asset is sold; asset remains in account.

Enter the approximate amount expected from the sale. For partial sales, include:

• Remaining asset value

• Remaining shares or units (if applicable)

Note: If funds were already received and deposited, you can simply write: “Last funds already received. Please remove asset.”

Step 4: Select Payment Method for Fees

A $95 asset sale fee applies. You can pay using:

• Cash balance in your IRA

• A credit/debit card already on file (just enter the last four digits of the card)

• A new credit card by filling out all required credit card information on the form

Step 5: Sign and Submit the Form

Sign and date the form. Submit via email, fax, or mail. Scanned or e-signed copies are acceptable, though e-signed copies must also provide a certificate of completion.

How to Provide Entrust’s Banking Info to the Investment Provider

If your investment provider needs banking details to send funds to Entrust, here's how to send funds to Entrust:

After logging in to the Entrust Client Portal, scroll to the Quick Links box. Click Delivery Instructions to view and download Entrust’s wire and check instructions.

What Happens Next?

Entrust will review your Sell Direction Letter within three to five business days and process the transaction accordingly. If anything is missing or unclear, we will contact you directly.

Need help? Hit the Contact Client Services button below. We'll be happy to assist you.