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**All  Entrust offices will close at 3 p.m. in their respective time zones on Friday, May 24th, and will be closed all day Monday, May 27th. We will resume normal business hours on Tuesday, May 28th. **

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About Entrust


For 40 years, The Entrust Group has provided account administration services for self-directed retirement and tax-advantaged plans. Entrust can assist you in purchasing alternative investments with your retirement funds, and administer the buying and selling of assets that are typically unavailable through banks and brokerage firms.

Last Updated: March 24, 2020

To Our Valued Clients

We have been diligently serving our clients for nearly 40 years. Supporting your investing needs is our #1 priority.

Our hearts go out to all those affected by the coronavirus (COVID-19) outbreak. During this uncertain time, we're doing our best to maintain business as usual.

All of our departments and our Entrust Client Portal remain operational. Due to the recent 'Shelter In Place' order in California and other states, we have closed our offices to the public and asked our employees to work remotely. Note that you can still send mail to our headquarters. We do have a team who is handling our daily mail. Please note that processing times may be affected.

Hours of Operation

Our hours of operation will stay the same: Monday through Friday, 8:30 a.m. to 5:00 p.m. Pacific Time. We will communicate any changes to our business hours or services with you via email, but please check our website for updates.

Contact Information

If you have any questions, please contact our Client Services Department at 800-392-9653, option 1.

Tax Filing and Payment Deadline Extended

The Treasury Department and the Internal Revenue Service are providing special tax filing and payment relief to individuals and businesses in response to the COVID-19 Outbreak. The filing deadline for tax returns has been extended from April 15 to July 15, 2020. The IRS urges taxpayers who are owed a refund to file as quickly as possible. For those who can't file by the July 15, 2020 deadline, the IRS reminds individual taxpayers that everyone is eligible to request an extension to file their return.

The deadline to file IRS Forms 990-T that were originally due by April 15, 2020 is now July 15, 2020. For taxpayers whose Form 990-T is due on May 15, 2020, this due date has not been postponed under the IRS notice.

Have more questions? Click here for Filing and Payment Deadlines Questions and Answers.

More IRS Information

The IRS has established a special section on their site to help taxpayers, businesses, and others affected by the coronavirus. This site will be updated as new information becomes available.

Go To IRS Website →


We're committed to helping you meet your
long-term investing goals.